Get in touch
Contact Us
Have a question, need help, or want to talk about PlainWeb? We're a small team and we read every message.
Support
Questions about the product, bugs, or feature requests.
support@plainweb.ioBilling
Subscription changes, invoices, or payment issues.
billing@plainweb.ioGeneral
Partnerships, press, or anything else.
hello@plainweb.ioResponse times
- Support & Billing: typically within 24 hours on business days
- General enquiries: typically within 2–3 business days
- Privacy / data requests: within 30 days per GDPR requirements
Quick answers
How do I cancel my subscription?+
Go to Settings → Billing and click “Cancel subscription”. Your access continues until the end of the billing period.
Can I add my own branding to reports?+
Yes — upload your logo, brand color, and email from Settings → Brand & PDF.
How do I connect Google Search Console?+
Go to your site settings and click “Connect Google Search Console”. You’ll be prompted to authorise via OAuth.
Is there a free plan?+
No. PlainWeb has a 14-day free trial (no commitment), then a paid subscription starting at €19/month.
For privacy-related requests, email privacy@plainweb.io.For legal notices, email legal@plainweb.io.